Monica O'Brien is the author of the book Social Pollination: Escape the Hype of Social Media and Join the Companies Winning At It. The book is a step-by-step guide for small and mid-sized businesses that want to find more customers effectively. Get the book:

Six-Step Process To Evaluate Any Proposal

{ 3 comments… read them below or add one }

Rebecca January 30, 2008 at 6:17 pm

You should have named this “How to Negotiate Effectively.” Great advice.

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Monica O'Brien January 30, 2008 at 10:54 pm

Rebecca,

I’m glad you liked it. I don’t talk much about negotiating in it though – it’s more about hearing someone’s idea and deciding if it fits the blog or not. But that’s a good topic for the future.

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Rebecca January 31, 2008 at 7:58 am

Monica,

Most interactions you have are negotiations. “Hearing someone’s idea and deciding if it fits the blog” sounds like one of the first steps in a negotiation to me. Someone has proposed something to you and whether you like it or not you have to decide if you want accept, decline, or counter with a different offer.

And you can’t negotiate effectively without knowing the things you’ve listed here, because real negotiation tactics are all about knowing yourself and knowing the other person (listening!).

Best,
Rebecca

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